Read an article about what happens when nurses are hired like Ubers.

Read an article about Uber's origin story, which starts back in 2009 when its cofounders tried to catch a cab during a Paris snowstorm without much luck.

Find out what it's like to work in the gig economy

If you’re thinking about being a gig worker—for example, an Airbnb host, Lyft driver, or DoorDash delivery person—keep this article in mind before you start. This article outlines particular concepts prospective gig workers should think about before signing up for gig work, such as upfront costs and budgeting for taxes.

Listen to an interview with a gig economy expert

In this podcast episode, the hosts sit down with NerdWallet Senior News Editor Rick VanderKnyff, a gig economy expert who explains why the sector grew during the COVID-19 pandemic, what defines a gig worker, how gig workers handle their finances, and more.

Delivery apps have realigned the restaurant industry

As delivery apps like Grubhub and DoorDash became popularity, traditional dine-in restaurants have adapted to become more accommodating. In this thinkpiece for the Atlantic, Ellen Cushing argues that it's both changed the kind of food being made and realigned our very notion of a restaurant. (Some readers may experience a paywall.)

When your 9-to-5 becomes optional

You've seen the headlines. But what would actually happen if everyone's 9-to-5 became optional? We dug into the data. Traced automation philosophy back thousands of years. Examined what happened when elevator operators disappeared. Looked at Alaska's 40-year experiment paying every citizen. And investigated the Philippines, where 89% of call center jobs are now at risk. What we found was more positive than bleak. This video explores three questions: What does the data actually show? What does history tell us about this kind of disruption? And what happens when work becomes optional?

Emergency room evaluations may be improved with AI algorithms

Emergency room care teams must make fast and crucial decisions. They must determine if patients need to be admitted or discharged and when to order more tests or not. Researchers have been exploring how often patients died in the week after they were sent home and evaluating how this and other aspects of emergency care decision-making could be improved with AI algorithms to assist decision-makers.

Inside a recent Lyft lawsuit

Over the past few years, there have been a few lawsuits regarding the way gig workers are classified as employees. Specifically, these lawsuits aim to see if gig workers (like Lyft drivers, in one recent case) should be classified as full-time employees or independent contractors. For more information, read this article.

Read what it's like working in emergency medicine

A board-certified emergency medicine physician working in the Bronx writes about what her workweeks look like and what attracted her to this fast-paced medical specialty, including being able to help suffering patients quickly, treating a wide range of ailments, and tending to disadvantaged communities.

Explore the 2025 Uber Lost & Found Index to find out the weirdest items that passengers left behind in Ubers last year, from ten live lobsters to a mannequin head with human hair.

How the rise of surgical robots affects medical education

Today's medical students are training in tools their predecessors may have only dreamed of or found locked in the pages of science fiction novels. This article explores the rising popularity and use of surgical robots and how these robots are...

States are creating legislation to try to better protect their healthcare workers

State lawmakers and hospitals are scrambling to protect the nurses, doctors, and other healthcare workers that are increasingly experiencing workplace violence. Dozens of states have passed laws or are working on bills that aim to curb hospital and clinic violence by requiring detailed violence prevention plans from employers, increasing legal penalties for those who attack healthcare workers, or taking steps like requiring hospitals to have a law enforcement officer—not just a security officer—on-site.

Driving forces behind pay transparency laws

Since 2018, pay transparency laws have been enacted in more than a few states and cities across the US. But what’s driving the trend, from a legal perspective? This law review article attempts to answer that question, citing factors such as the Great Recession and the gender pay gap—click here to learn more.

Workplace overload has spawned the industry of 'burnout coaches'

Chronic stress and burnout aren't just leading to mental-health crises. They're also the foundation of a new career type: burnout coach. These aren't necessarily licensed therapists, but often people who have been through the burnout cycle and received certification as coaches. (Some users may experience a paywall.)

Do unions still work?

Workers everywhere from Starbucks to Uber have made headlines about unionizing—and some union experts argue that despite union membership being lower than it was in eras past, unions could still help the economy.

Dozens of US women in labor turned away from hospital between 2022 and 2024

An Associated Press analysis of federal hospital investigation data concluded that more than 100 pregnant women in medical distress were turned away from emergency rooms or treated negligently since 2022.

An anthropologist spent years riding garbage trucks to understand what our trash says about us

Robin Nagle rode with New York City sanitation workers to trace the hidden life of what we throw out. Her research explores what the things we discard reveal about who we are. 1440 explores the hidden life of trash.

Read about the tax implications of remote work's increasing popularity

Tax complications can arise when a remote employee opts to work from a state where their employer had not previously done business. Demand for remote jobs has remained high since the pandemic accelerated remote work's popularity.

Cyan Banister, once homeless, was an angel investor in Uber, SpaceX, and DeepMind.

Rural vs. urban: Exploring the digital health divide

Though digital health tools (DHT) hold potential to transform healthcare accessibility, their adoption varies across urban and rural landscapes. This comprehensive study, drawing from the 2019 Health Information National Trends Survey, evaluates the...

Fintech companies made it easier for merchants to request tips, leading to fatigue

In recent years, companies such as Square and Toast have created touch screen technologies prompting customers at coffee shops and casual restaurants to tip upwards of 25%. Despite the interesting psychological conundrum this presents to consumers, one tech columnist argues that shoppers don’t need to succumb to the pressure.

Doctors ignored women's pain as a nurse replaced their fentanyl with saline

This five-part podcast series, produced by Serial Productions, focuses on the experiences of women undergoing fertility treatments at a Yale clinic where a nurse secretly replaced pain medication with saline solution. This led to women experiencing excruciating pain during procedures, but the clinic downplayed or ignored their complaints.

Everyone knows each other’s salary at this company

At social media management platform Buffer, employees have been able to see each other’s salaries since the year 2013. This article explains how Buffer's decision to make these numbers public has impacted the social media company's workplace culture, internal wage growth, and more. Read the article here.

WellHub is a startup serving roughly 4 million people in 11 countries, providing broad wellness benefits to employees

Valued at $2.4B in 2025, the company helps workers get gym access and meditation apps, in addition to basic healthcare. Listen to the founder of the company, Cesar Cevalho, explain how he scaled the company with Jeff Berman.

People are experiencing AI 'brain fry' at work

Workers, particularly in marketing, are experiencing mental fatigue in the workplace due to expectations—often unspoken—that they should use AI to multitask beyond their comfort levels. Many feel they are underperforming if they don't embrace this technology. This situation differs from typical burnout. This podcast discussion suggests that this "brain fry" tends to intensify when employees are required to use more than three AI tools.

Concierge medicine offerings are growing on college campuses, catering to students

Parents are interested in concierge and direct primary care services for their kids, including offerings with dorm visits, guaranteed same-day appointments, and medication access, so new practices have sprung up catering to college settings. (Some users may encounter a paywall.)

A Yale student wrote a critical essay about the consulting industry's influence on college students

Marina Keegan was a recent Yale graduate set to start her career writing for The New Yorker when she died in a car accident. But before her death, she wrote an essay criticizing the consulting industry's impact on not only her classmates' lives but also their ability to impact the world at large.

Government watchdog says nursing homes are inappropriately diagnosing schizophrenia

The Department of Health and Human Services Office of Inspector General said in a March 2026 report that nursing homes are incorrectly diagnosing their residents with schizophrenia to mask the facilities' misuse of antipsychotic medications. The drugs, the report states, are being widely used to make staff members' jobs easier and to keep nursing home quality measures high—since antipsychotic use for schizophrenia wouldn't be counted against the facility. (PDF)

Thoughts from an anonymous Michelin inspector

An anonymous Michelin inspector answers the most common questions about their job and explains how reviewing and awarding stars works. Covering everything from how they decide what to order to advice for young chefs, get a peek into the details of one of the most influential restaurant reviewing jobs.

Trump's H-1B fee hike could reshape US industries and global talent flows

Analysts warn the new H-1B fee could trigger labor shortages in tech, medicine, and universities; push firms to offshore more work; and drive skilled Indian workers and students toward other countries—weakening America's innovation edge.

Hear the story of the first paramedic services, which grew out of a community training program in 1960s Pittsburgh

Before 911 existed, cities sent police cars or hearses from funeral homes to medical emergencies. In 1967, a group of young Black men in Pittsburgh changed that, developing the training protocols and lifesaving techniques that became the foundation of modern EMT response.

Find out how airlines quietly became banks

Some experts suggest airlines lose money on every flight. This video dives into how airlines have leveraged their loyalty programs to make billions of dollars, effectively evolving into banks.

Some employers are using new technology to surveil remote workers

'Bossware' tools help employers make sure their remote workers aren't slacking off on the job, using surveillance technology to monitor employee computer activity and more.

Explore stories from riders of San Francisco's transit system

Since 2008, the "Muni Diaries" podcast has collected true stories from more than 4,000 transit riders, from a man riding with a black crow on his shoulder to the bus driver who moonlights as a poet.

The most common job in each US state in 2024

In 15 states, the most common job by number of employees is "fast food worker." Other most common jobs include cashiers and nurses.

Self-driving vehicles have the potential to cut ride costs by 40-50% and eliminate thousands of road deaths

Author Andrew Miller argues that widespread adoption of self-driving vehicles is no longer a distant promise, as Waymo expands into over 15 cities. However, he warns the technology's biggest remaining hurdles are political: liability, labor, and whether cities embrace or resist the shift.

Working at a startup isn't for everyone, and is often more fast-paced than a run-of-the-mill job

Some argue that ideal startup employees have to be better than the average worker at managing uncertainty, acting with an "ownership" mindset rather than being a cog in the machine, and pushing limits.

Black patients are losing their limbs at a rate triple that of other groups due in large part to inequities in diabetes care and management.

Volunteer fire departments are declining as communities shift to career staff

As populations increase and emergency calls grow more complicated, many communities are replacing volunteer fire departments with full-time professional staff—a change that boosts response capacity and reliability but also significantly raises costs.

In the 1970s, a former NASA engineer pitched remote work as a solution to an energy crisis

His name was Jack Nilles, and he wrote a book that is considered the "founding document of telecommuting" in 1973 called "The Telecommunications-Transportation Tradeoff," coining the terms "telecommuting and telework." Nilles argued that telecommuting could serve as an "alternative to transportation," helping cut down on gridlocked traffic and reduce society's reliance on nonrenewable resources like oil. (Some users may experience a paywall.)

Good Samaritans help Florida driver experiencing medical emergency

When a driver experienced a medical episode and was drifting into an intersection, people around her sprang into action and saved everyone on the road from a potentially life-threatening crash.

NYC congestion pricing a year in: traffic is down, transit is up

Manhattan's congestion pricing program has quietly become a success story. WNYC reporter Stephen Nessen examines why the original backlash to the concept has faded, how New Yorkers adjusted, and what the city's experience shares with similar policies in Stockholm and London.

'I attribute my success to this: I never gave or took an excuse.'

- Modern nursing innovator Florence Nightingale (1820-1910)

Read about the National Labor Relations Board case against Bridgewater Associates

In 2016, The New York Times reported about sexual harassment claims at the hedge fund, which uncovered a large-scale case from the National Labor Relations Board over Bridgewater's employees' contracts. The NLRB challenged their intense confidentiality agreements, but the settlement was ironically deemed confidential.

Singapore, one of the world's smartest cities

A fascinating look into what makes Singapore one of the smartest cities in the world, including human-centric innovations benefitting human health such as the AI-powered "Smart Elderly Alert System."

One dad, one hundred babies

A look at the companies offering surrogacy to the ultrarich—including Chinese men taking their reproductive cues from Elon Musk.

Why cows are loving their new robot caretakers

Autonomous robots are transforming dairy farming by letting cows choose when to be milked or cleaned. Dairy robot manufacturer Lely says this ability to decide reduces a cow's stress and increases milk production. The robot systems are costly, but are marketed as increasing efficiency for dairy farmers. And the cows appear to love them.

An essay exploring how living day-to-day with a brain implant helps restore a sense of identity

Companies like Neuralink are experimenting with volunteers who have lost control over their bodies. Many of the program's participants claim the most significant benefit from the tool is the ability to perform simple, mundane tasks, such as playing video games or shaking hands, rather than more obvious milestones like walking or eating. This essay explores what it's like, day to day, to use a brain implant.

Some argue that advance payday apps aren't markedly different from payday loans

Some apps, like EarnIn, allow users to get money from their paycheck in advance. These apps access users' banking information, allowing the company to immediately take back any borrowed money and track users' financial situations to evaluate their risk. Unlike traditional payday lenders, these apps often waive the right to sue users who don't pay back the initial principal and don't charge interest, but rather ask users for a tip. (Some users may experience a paywall.)

Anthropic's staff philosopher discusses the importance of teaching ethics to AI

Amanda Askell's work focuses on the behavior and values reflected in Claude, the company's AI chatbot, and how its character can better align with how the "ideal person" would act in Claude's position. She also emphasizes the importance of humans being ethical in their interactions with current models, from which future ones will be built.

Stranger pays for a family's breakfast tab and writes heartfelt note praising the father of three kids

In Fort Worth, Texas, an Emergency Room doctor wearing scrubs was enjoying a meal with his wife and three children. While getting ready to pay, the family learned that their $85 bill had already been settled, with a kind note left behind. The message was signed by "a retired Army Medic" who thanks the man for being a good father.