How to win a negotiation

How to resolve conflict with words, from speaking coach Jefferson Fisher

Fisher claims arguments shouldn't be won but rather unraveled. He gives numerous tips on how to approach arguments like a tested lawyer. In this "Diary of a CEO" podcast episode, host Steven Bartlett gleans incredible insights on how to spot a liar, how to resolve arguments, and more.

Top strategies on how to deal with other people's big feelings

This podcast offers insights on how to effectively talk to others when they're experiencing powerful emotions, and how to simultaneously protect yourself in those situations.

Test your emotional intelligence with this quiz

Emotional intelligence is the instinct and art of understanding feelings: both your own and those of others. Studies demonstrate people with high emotional intelligence often succeed in leadership positions, as they can better serve the real needs...

Why don’t we negotiate with terrorists?

Politicians in the US and the UK regularly refuse to negotiate with terrorists. Some claim that negotiating with terrorists would be inappropriate and impractical, and might encourage and legitimize terrorists around the world. But, other Western governments—including France and Spain—have negotiated with terrorist groups. So why do some governments refuse to negotiate with terrorists, while others consider it effective? This article by Chatham House breaks down the history, strategies, and arguments around negotiating with terrorists.

Five factors that can influence your likability include asking questions, being present, vulnerability, similarity, and people's preconceived notions.

The best predictor of success.

Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating successful students from those who struggled. Here, she explains her theory of “grit."

Ranking life's biggest decisions

Psychological research presents some unsurprising wisdom about how to make big decisions without regret: focus on people, don’t miss opportunities, and stay true to yourself.

'The most important single ingredient in the formula of success is knowing how to get along with people.'

- Former President Theodore Roosevelt's (1858–1919)

How to bridge political divides

Can people who believe in opposing ultimate views of the world really live in peace together? That's a core requirement of individuals living in pluralistic societies. Law professor Samar Ali and public affairs strategist Clint Brewer don't agree on much, but they're great friends. In this TED Talk, the two share why political polarization in the US isn’t as intractable as we might think. Learn some tips for getting along in the free world here.

Listen to BlackRock's head of behavioral finance, Emily Haisley, explain the psychology of investing—including controlling biases, managing ego, and being prepared for volatility.

A former recruiter's 10 rules for salary negotiation start with one piece of advice: never give your number first.

You may be better at spotting a lie when listening to a speaker's voice inflections rather than watching for facial and body cues.

The traits that make a strong and resilient leader

Developing psychological flexibility, or an ability to adapt during change and stressful situations, can help leaders manage pressure while maintaining their wellbeing. A leader who can embrace discomfort and navigate hard times can earn greater respect, increase team satisfaction, manage distress effectively, and stay focused on priorities. Read this article for a further understanding on how to develop and sharpen this skill.

Find out how venture capitalists make decisions

More than 30% of venture capital deals come from leads courtesy of a VC’s former colleagues or professional network. You can learn more about how venture capitalists decide which companies to invest in by reading this article.

Marketers often use psychological tactics to sway consumer action

From making someone feel as though a resource is scarce (“only one item left in stock!”) to invoking a sense of authority (“top dentists recommend this toothpaste”), marketers use a variety of psychological tactics to elicit a desired response from their target audience.

How to write a great speech

Before walking onto a stage or booting up a Zoom meeting to deliver a speech or presentation, you have to know what story you want to tell. This story acts as a keystone, providing an ideological foundation on which the rest of the speech balances. This story should be bigger than the moment it's delivered, giving listeners the ability to connect to expressed concepts across time.

Who provides therapy is more important than what method they practice

What makes therapy work well is the connection that patients feel with their therapist, and the trust in that relationship. Some research suggests that while the therapeutic model—say cognitive behavior therapy or psychodynamic therapy—accounts for roughly 15% of outcomes, the therapeutic relationship with the therapist accounts for more than 30%.

Visualizing 11 cognitive biases that influence how you think

Humans are hardwired to make mental mistakes called cognitive biases, affecting the way we view our world. Among the most common are confirmation bias (seeking only evidence that affirms your views), authority bias (overweighting things said by authority figures), groupthink (assimilating ideas to avoid conflict), and more. This quick chart gives an overview of some of the most notable ways we mislead ourselves.

During a job interview with an AI agent, applicants are evaluated against a rubric that considers factors such as tone, clarity, and the use of specific words or phrases aligned to the job.

Are you hypnotizable?

What causes some people to genuinely fall under the spell of hypnosis and others not? The technique only appears to work easily on about 10% of people, and a variety of both genetic and psychological factors determines one's susceptibility. Researchers suggest effective hypnosis has more to do with a person's self-control than with external influence—and the technique can have tangible benefits.

Criticism, contempt, defensiveness, and stonewalling are very likely to lead to relationships failing

The Gottmans, both psychologists and long-time relationship counselors with dozens of books and articles between them, are renowned for their approach to fostering healthy relationships. This video outlines negative relational attitudes—what the Gottmans call “The Four Horsemen of the Apocalypse”—that are correlated with relationship failure, and how to avoid them.

Listen to why Ray Dalio seeks out disagreement

One of Ray Dalio's principles is to constantly be challenged by smart people. He says thoughtful disagreement is key to becoming smarter and making better, more thorough decisions.

The average person can only detect someone is lying 54% of the time

Scientific research shows that avoiding eye contact or fidgeting—behaviors typically associated with deception—do not reliably communicate dishonesty. Polygraph tests are considered "junk science," with the best means of detection relying on evidence and contradictions.

A brief guide to espionage

Spies have one of the most challenging and dangerous jobs in the world, risking their lives and legacy to extract secrets in the interest of their country. This in-depth explainer breaks down one of the profession's oft-ignored aspects: The...

Generally, NBA basketball teams whose players touch each other more win more games

This 2010 research finding underscores the importance of touch in promoting trust, bonding, and cooperation, thereby apparently improving team success. Touch also promotes cooperation in other settings: In a separate "prisoner's dilemma" study, when the experimenter gently touched some participants with a quick pat on the back, the touched individuals were more likely to cooperate and share with their partner.

Science says being a jerk doesn't pay off

The evidence is in: Nice guys and gals don’t finish last, and being a selfish jerk doesn’t get you ahead. A longitudinal study lasting for more than a decade revealed subjects who displayed manipulative, selfish, or combative behavior were less successful professionally than control groups—a finding that held even in highly competitive organizations.

NFL Draft decisions are shaped by brain science, data, and office culture

Carnegie Mellon researchers say Draft-room choices are influenced by the "jackpot effect"—where higher stakes can impair performance—as well as by groupthink, the limits of data, and whether scouts feel safe speaking up.

'The Firm' is a book about the influence of top consulting firm McKinsey

The author argues that consulting firms are so valuable to the companies that hire them because the clients don’t have to take the blame for any changes the consulting firm decides to make within the organization.

Studies show that reading fiction enhances empathy

It might sound like a cliché, but fiction really can make you a better person, objectively speaking. Numerous studies have proven that reading fiction, especially novels, can enhance empathy by exposing people to multiple perspectives and experiences.

Watch a cybersecurity expert answers questions about hacking

From firewalls and VPNs to ransomware and viruses, IBM Distinguished Engineer Jeff Crume has seen many changes in cybersecurity during his 40 years of IT experience. In this video, he explores some of the most significant hacking events in history and provides advice on protecting yourself online.

A guide to emotionally preparing to found a company

Founding a company comes with more than just logistical challenges—it's a daunting emotional task, too. In this article, a psychologist breaks down how first-time founders can prepare for the mental pressure of starting a company.

Four psychological tools for a happier, calmer life

The perennial debate on how to be happy involves various aspects of life, and one of the most essential is our psychological attitudes toward experiences. This piece lists and explains four basic tools to strengthen your "psychological immune...

Chess unfolds in three phases: opening, middlegame, and endgame

Strong play requires adapting across phases: developing pieces and controlling the center in the opening, using tactics and strategy in the middlegame, and applying precise calculation and king activity to convert advantages in the endgame.

'The Father of Positive Psychology' gives tips on building resilience

People differ in how they respond to setbacks. Famed psychologist Martin Seligman outlines three key pillars for resilience: developing mental toughness by interpreting failures as external and temporary, recognizing and using one’s signature strengths, and cultivating strong relationships that offer support and meaning.

Long, happy marriages have these important traits

It may not be rocket science, but a lifetime partnership could still use some study. This quick list of smart traits gets into key traits that typically help a marriage remain happy ever after. Using studies from trained therapists and researchers, the article explains how really knowing each other, accepting bids for attention, seeking resolution to conflict, and more are essential to durable marriages. Read it here.

Watch a former CIA deputy director rate spy gadgets from movies and television

Dawn Meyerriecks, former CIA deputy director of science and technology, examines the realism of gadgets, including James Bond's weaponized Aston Martin, climbing gloves from the Mission: Impossible franchise, and the briefcase and listening device from "The Americans."

How big brands keep your loyalty

We perceive ourselves as rational decision-makers—but research about our consumption habits suggest we are easily played by clever marketing. Here's how big brands design their branding to keep you coming back.

Why humans survived and smarter species did not

This interview with Joseph Henrich, a renowned professor of human evolutionary biology, unpacks human history. Henrich shares interesting information about why humans succeeded as a species (the answer isn't IQ), how cultural evolution works, why the human brain is shrinking, and how the Catholic Church played a role in the Industrial Revolution. Listen and watch for a deep dive into human evolution.

Writer Christopher Hitchens on why Orwell matters

In this 2008 segment with NPR, the author of "Why Orwell Matters" discusses his admiration for the author and fields questions from callers. Hitchens notes that anyone can write about tyranny, but that Orwell's brilliance is in exploring why people "are so keen to obey."

The science of fear

The Hidden Brain podcast team explores the science of fear by traveling to a haunted house curated by a scientist to investigate what scares us, and why some people enjoy this sensation more than others.

What business leaders can learn from Stephen King

Stephen King's "On Writing" is one of the definitive craft books, a subgenre of nonfiction aimed at writers looking to learn from the titans of literature. This podcast explores the book's lessons from a business perspective, gleaning lessons in leadership from King's famous text.

The role stories play in mass economic trends like bitcoin, crashes

Economics is dominated by numbers, but stories play a huge role in the emotional shifts seen within macroeconomic trends. For example, bitcoin is not just a cost-benefit winner, but a compelling tale of decentralization and independence. This is a 20-minute summary of Nobel prize-winning economist Robert Shiller's "Narrative Economics."

Consulting is more than just giving advice

A deep-dive article from Harvard Business Review argues that many clients of consulting firms need to ask more from these firms and to understand their capabilities, which range from accounting to growth strategy and more.

F1 driving requires intense strategy, endurance, and strength

Formula 1 cars are the peak of human engineering, and the humans driving them must have exceptional skills to master their cars. This Wired video talks to former performance coach Clayton Green to uncover what makes Formula 1 drivers such unique athletes. Learn why drivers focus on neck strength to combat extreme g-forces, and what those forces do to a driver's body over a race.

'The minute you start talking about what you're going to do if you lose, you have lost.'

- Diplomat George Shultz (1920–2021)

Defiance is choosing to act in line with your values under pressure

Compliance often arises from insinuation anxiety and social pressure, making defiance critical in protecting personal integrity and, in turn, strengthening institutions. Practicing defiance may be achieved through the Defiance Compass framework and can lead to a more values-driven society.

Why some nations reach economic success and others don’t

The 2024 Nobel Prize in Economics winners, Daron Acemoglu, Simon Johnson, and James A. Robinson, were honored for their compelling research on the factors that influence a nation’s prosperity. Spanning two decades, their work presents insights into how societal organization can explain the income discrepancies between different countries. In general, their research shows that economic success favors more free and open societies. Listen for more fascinating insights.

Location is the most important factor for profitability in real estate investing

“Location, location, location” is a saying for a reason. From the neighborhood’s status to its proximity to its tax implications, location is among the most important factors for real estate investors to consider in transactions.

'Cold War Conversations' podcast shares voices from the conflict's frontlines

This award-winning podcast features gripping interviews with the people who lived through the Cold War—spies, soldiers, defectors, and civilians. Covering everything from the Berlin Wall to nuclear standoffs, it offers unfiltered, emotional accounts of Cold War life and conflict.

Research found that nonviolent protests are more likely to succeed than armed uprisings.